Terms of Service
Terms of Service
OVERVIEW
This website and mobile application (collectively, the "Platform") are operated by Contego Spa Designs. Throughout the Platform, the terms "we," "us," and "our" refer to Contego Spa Designs. We offer this Platform, including all information, tools, and services available through it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined herein.
By accessing or using our Platform, including visiting our website, downloading or using our mobile app, and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the Platform, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our Platform. By accessing or using any part of the Platform, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Platform or use any of our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features, tools, or services added to the Platform, including updates to the website or mobile app, shall also be subject to these Terms of Service. The most current version of the Terms of Service is available on this page at all times. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.
Our website store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services to you. Our mobile app is developed and maintained by Contego Spa Designs or its designated partners.
SECTION 1 - PLATFORM TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Platform.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature through the Platform.
A breach or violation of any of these Terms will result in the immediate termination of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Platform without our express written permission.
Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on the Platform is not accurate, complete, or current. The material on the Platform is provided for general information only and should not be relied upon or used as the sole basis for decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on the Platform is at your own risk.
The Platform may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of the Platform at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to the Platform.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively through the Platform, including the website and/or mobile app. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual colors.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities offered. Product descriptions and pricing are subject to change at our sole discretion without notice. We reserve the right to discontinue any product at any time. Any offer for products or services on the Platform is void where prohibited.
We do not warrant that the quality of any products, services, information, or other materials obtained through the Service will meet your expectations or that errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order, including orders using the same account, payment method, or billing/shipping address. We may attempt to notify you of changes or cancellations via the contact information provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions on the Platform. You agree to promptly update your account details, including email address and payment information, to ensure we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools through the Platform, over which we have no control, monitoring, or input.
You acknowledge that such tools are provided "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability arising from your use of these optional third-party tools.
Your use of optional tools is at your own risk and discretion, and you should review and agree to the terms provided by the relevant third-party provider(s). New services or features offered through the Platform in the future shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Content, products, and services available via our Service may include materials from third parties. Third-party links on the Platform may direct you to external websites or services not affiliated with us. We are not responsible for the content, accuracy, or reliability of third-party materials or websites and assume no liability for them.
We are not liable for any harm or damages related to transactions or interactions with third-party websites. Please review third-party policies carefully before engaging with them, and direct any complaints or questions to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit content (e.g., contest entries, ideas, suggestions) at our request or voluntarily ("comments"), you agree that we may, without restriction, edit, copy, publish, distribute, translate, or use such comments in any medium. We are not obligated to (1) keep comments confidential, (2) compensate you for comments, or (3) respond to comments.
We may, but are not required to, monitor, edit, or remove content we deem unlawful, offensive, or in violation of these Terms or any party’s intellectual property rights. You agree that your comments will not violate third-party rights or contain unlawful, abusive, or malicious material. You are solely responsible for the accuracy and legality of your comments, and we assume no liability for them.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the Platform is governed by our Privacy Policy. Please review our Privacy Policy for details.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
The Platform may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors or cancel orders if information is inaccurate, even after submission, without prior notice.
We are not obligated to update or clarify information on the Platform unless required by law. No update or refresh date indicates that all information has been modified.
SECTION 12 - PROHIBITED USES
You are prohibited from using the Platform or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate any laws or regulations; (d) to infringe intellectual property rights; (e) to harass, discriminate, or harm others; (f) to submit false information; (g) to upload viruses or malicious code; (h) to collect personal information of others; (i) to spam or phish; (j) for obscene purposes; or (k) to interfere with security features. Violation of these prohibitions may result in termination of your access to the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, nor that results from its use will be accurate or reliable. We may remove or cancel the Service at any time without notice.
Your use of the Service is at your sole risk, provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated. Contego Spa Designs and its affiliates shall not be liable for any damages arising from your use of the Service, including lost profits or data, to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless Contego Spa Designs and its affiliates from any claims, including reasonable attorneys’ fees, arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, it shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain valid.
SECTION 16 - TERMINATION
Obligations and liabilities incurred prior to termination shall survive. You may terminate these Terms by ceasing use of the Platform. We may terminate your access for non-compliance without notice.
SECTION 17 - ENTIRE AGREEMENT
These Terms, along with any posted policies, constitute the entire agreement between you and us, superseding prior agreements.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We may update these Terms at our discretion by posting changes on this page. Your continued use of the Platform constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be sent to support@contegospa.com.