PRIVACY POLICY
VERSION
2.0
Effective Date
March 12, 2025
Your privacy is important to Contego Spa Designs, Inc. ("Company", "we", "us", "our"). We understand and respect your concerns about privacy and are committed to providing you with a rewarding and safe experience, whether you interact with us through our website, mobile application, or other means. This policy describes the types of information we may collect from you or that you may provide, how we use and when we disclose such information, and your choices regarding our access to and use of such information.
Our Privacy Policy explains:
- What information we collect and why we collect it.
- How we use and share or disclose that information.
- How to access and update your information.
#INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be associated or linked, directly or indirectly, with a particular consumer or device ("personal information"). This includes information collected through our website (contegospa.com, referred to as our "Website"), our mobile application (the "App"), and other interactions with our services (collectively, our "Services").
#What Information You Provide to Us
We collect information about you and your company as relevant for our business purposes, including manufacturing, selling, marketing, and delivering our products and services. Information we collect includes:
- Your name, addresses, email addresses, phone numbers, and payment card details.
You may provide this information directly when:
- Purchasing our goods and services.
- Visiting our Website or using our App.
- Engaging with us on various social media platforms.
- Participating in sweepstakes, contests, promotions, or surveys.
- Sending us feedback, questions, comments, or interacting with us in any way.
In some cases, another person (such as an administrator) may provide this information on your behalf. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.
#Information We Collect Automatically
When you visit our Website, use our App, or interact with our Services, we record certain information and store it in log files. This information may include:
- Internet protocol (IP) addresses or other device addresses or ID numbers.
- Browser type, internet service provider, domain names of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information.
For our App, we may also collect:
- Device-specific information (e.g., hardware model, operating system version, unique device identifiers).
- Mobile network information.
- Usage data (e.g., features you use, time spent in the App, and interactions with content).
We may store this information to help us improve our Services, enhance user experience, and ensure functionality.
#Technologies We Use
We use various technologies to collect information, including:
- Cookies: "Small data files stored on your computer or mobile device to improve and customize our Services and your experience. We may associate cookie-stored information with personal information you submit. You can adjust your browser or device settings to manage cookies, though disabling them may limit your ability to use all aspects of our Services."
- App Permissions: "Our App may request access to certain device features (e.g., camera, location, or storage) to provide specific functionality. You can manage these permissions through your device settings. Declining permissions may limit some App features."
- Analytics Tools: "We use analytics tools to track usage patterns and improve our Services."
#Information We Collect from Other Sources
We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.
#HOW WE USE AND DISCLOSE INFORMATION WE COLLECT
We may use and disclose the information we collect for a variety of purposes, including to:
- Provide, operate, maintain, improve, personalize, and promote our products and services.
- Support, personalize, and develop our Website, App, and other Services.
- Enable you to access and use our Website, App, and other Services.
- Process and complete transactions, and send you related information (e.g., purchase orders, confirmations, and invoices).
- Communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
- Provide you with information about our Services, including technical notices, updates, administrative messages, or advertising/marketing messages, and share news about us and select partners.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Maintain the safety, security, and integrity of our Website, App, products, services, databases, and technology assets.
- Investigate and prevent fraudulent transactions and other illegal activities.
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- Fulfill purposes described to you when collecting your personal information.
We may also use the information for other purposes about which we notify you. We will not use personal information for materially different, unrelated, or incompatible purposes without providing you notice.
#How We Share Your Information
We may share your information in the following ways:
- Service Providers, Business Partners, and Others: "We may share information with service providers and third parties who perform services on our behalf (e.g., marketing, advertising, payment processing, or analytics). These providers may collect information about your activities over time and across different online services when you use our Services."
-
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: "We may disclose your information (including personal information) to a third party if:
- We believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
- To enforce our agreements and policies.
- To protect the security or integrity of our Services.
- To protect the property, rights, and safety of our customers or the public from harm or illegal activities."
- Business Transfers: "We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such changes by posting a notice on our Website or App or via email."
- Aggregate or Non-Personally Identifying Data: "We may share aggregate or non-personal information with third parties to improve the overall experience of our Services."
We may withhold any personal information, and we do not plan to do so in the future. If those plans change, this policy will be updated accordingly.
#THE CHOICES YOU HAVE WITH YOUR INFORMATION
- Opting Out: "You may decline to share certain personal information with us, though this may limit your ability to use some Services. You may opt out of promotional communications by using the unsubscribe link in emails or adjusting notification settings in the App. You will still receive administrative messages (e.g., order confirmations) after opting out of promotional messages."
- Updating Information: "You may update or correct your personal information by contacting us at contact@contegospa.com."
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Deletion Requests: "You have the right to request that we delete your personal information, subject to certain exceptions. Upon receiving a verifiable request, we will delete and direct our service providers to delete your personal information unless:
- It is necessary to complete a transaction, provide a requested good or service, or perform a contract with you.
- It is needed to comply with a legal obligation.
- It is retained for internal, lawful uses compatible with the context in which you provided it."
- App Permissions: "You can manage App permissions (e.g., location, camera) through your device settings."
California Residents Only: "Under the Shine the Light Act (California Civil Code sections 1798.83-1798.84), California residents may request information about what categories of personal information we share with third parties for their direct marketing purposes. To make such a request, email info@contegospa.com or write to: Contego Spa Designs, 12856 Brookhurst St, Garden Grove, CA 92840."
#CHILDREN’S PRIVACY
Our Services, including our App, are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it. If you know of a child providing personal information, contact us at contact@contegospa.com.
#NO INTERNATIONAL USERS
Our Website and App are hosted in the United States and intended for users located within the United States. If you access our services from the European Union or other regions with differing data protection laws, note that your information will be transferred to the United States. By providing your personal information, you consent to its use in accordance with this Policy.
#THIRD-PARTY WEBSITES AND SERVICES
Our Website and App may contain links to third-party websites or services over which we have no control. Accessing these is at your own risk, and their privacy policies may differ from ours. Review their policies before sharing information.
#CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be noted by revising the version and effective date above. For significant changes, we may provide additional notice (e.g., via email or in-App notification). Your continued use of our Services after the revised Policy takes effect indicates your acceptance of the updated terms.
#CONTACT INFORMATION
For questions, comments, or to exercise your rights under this Privacy Policy, contact us at:
- Email: contact@contegospa.com
- Address: Contego Spa Designs, 12856 Brookhurst St, Garden Grove, CA 92840
Version 1.0
Effective Date: 06/01/2020
Your privacy is important to Contego Spa Designs, Inc. (“Company”, “we”, “us” or “our”). We understand and respect your concerns about privacy and are committed to providing you with a rewarding and safe experience without regard to the manner in which you conduct business with us. This policy describes the types of information we may collect from you or that you may provide, how we use and when we disclose such information, and your choices regarding our access to and use of such information.
Our Privacy Policy explains:
- What information we collect and why we collect it.
- How we use and share or disclose that information.
- How to access and update your information.
INFORMATION WE COLLECT
We collect several different ways information that identifies, relates to, describes, or could reasonably be associated or linked, directly or indirectly, with a particular consumer or device (“personal information“).
Information you provide to us
We collect information about you and your company as relevant for our business purposes, including manufacturing, selling, marketing, and delivering our products and services. Information we collect includes your name, addresses, email addresses, phone numbers, and payment card details.
You may provide this information directly when purchasing our goods and services, visit contegospa.com (our “Website”), engage with us on various social media platforms, participate in sweepstakes or contests or other promotions, participate in our surveys, send us any feedback, questions, comments, or interact with us in any way, or in some cases another person (such as an administrator) on your behalf may provide it. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.
We record certain information and store it in log files when you visit our Website or interact with our services. This information may include Internet protocol or other device addresses or ID numbers as well as browser type, Internet service provider, domain names of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information. We collect and store this information to help us improve our Services.
We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize our Services and your experience. We may also associate the information we store in cookies with personal information you submit. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Website.
Information we collect from other sources
We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.
HOW WE USE AND DISCLOSE INFORMATION WE COLLECT
We may use and disclose the information we collect for a variety of purposes, including to:
- Provide, operate, maintain, improve, personalize, and promote our products and services.
- Provide, support, personalize, and develop our Website, products and services.
- Enable you to access and use our Website.
- Process and complete transactions, and send you related information, including estimates, purchase orders, purchase confirmations and invoices.
- Communicate with you, including responding to your comments, questions, and requests. provide customer service and support
- Provide you with information about services, including technical notices, updates, administrative messages, or advertising or marketing messages, and provide other news or information about us and our select partners.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
- Investigate and prevent fraudulent transactions and other illegal activities.
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information.
We may also use the information we collect for other purposes about which we notify you but we will not use personal information we collected for purposes materially different, unrelated, or incompatible with the purposes described in this Privacy Policy without providing you notice.
We may share your information in the following ways
Service Providers, Business Partners and Others: We may share your information with service providers and other third parties who perform services on our behalf, such as marketing, advertising and solicitation services. We also provide your payment information to our service providers for payment processing and verification. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:
- We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
- To enforce our agreements and policies;
- To protect the security or integrity of our products and services;
- To protect the property, rights, and safety of our customers or the public from harm or illegal activities;
- To investigate and defend ourselves against any third-party claims or allegations.
Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.
Aggregate or Non-Personally identifying Data: We may share aggregate or other non-personal information—information that does not directly identify you—with third parties in order to improve the overall experience of our Services.
We have not sold any personal information, and we do not plan to do so in the future. If those plans change, this policy will be updated accordingly.
The Choices You Have With Your Information
You may decline to share certain personal information with us. You may update or correct your personal information at any time by contacting us. You may opt out of receiving promotional communications from us by using the unsubscribe link within each email. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative messages from us regarding the products and services you purchased from us.
You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. When we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless:
- Retaining the information is necessary for us or our service providers to complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- We retain the information to comply with a legal obligation.
- We retain the information to make internal and lawful use of that information for purposes compatible with the purpose for which, or content in which, you provided it.
California Residents Only. The Shine the Light Act (California Civil Code sections 1798.83-1798.84) give California residents the right to ask us for information describing what categories of personal information we share with third parties for their direct marketing purposes. If you are a California resident and want to make such a request, please send an email to info@contegospa.com or submit a written request to the following address: Contego Spa Designs, 12856 Brookhurst St Garden Grove, CA 92840.
Children’s Privacy
Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at contact@contegospa.com.
No International Users
Our Website is hosted in the United States and intended for users located within the United States. If you choose to use access our Website or obtain our products and services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your information outside of those regions to the United States. By providing your personal information, you consent to our use of that information in accordance with this Policy.
Third-party Websites
Our Website may contain links to third-party websites over which we have no control. Accessing such linked websites is done at your own risk. The privacy policies of such websites may differ from ours. You are encouraged to read the privacy policy of such linked websites before disclosing any information on such website.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the version and effective date at the top of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice (such as sending you an email notification). Your continued use of our services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.
Contact Information
Please contact us with any questions or comments about this Privacy Policy, our use and disclosure practices, or your consent choices regarding such use, or to exercise your rights under this Privacy Policy, by email to contact@contegospa.com or by written submission to the following address: Contego Spa Designs, 12856 Brookhurst St Garden Grove, CA 92840.