PRIVACY POLICY

VERSION

2.0

Effective Date

March 12, 2025

Your privacy is important to Contego Spa Designs, Inc. ("Company", "we", "us", "our"). We understand and respect your concerns about privacy and are committed to providing you with a rewarding and safe experience, whether you interact with us through our website, mobile application, or other means. This policy describes the types of information we may collect from you or that you may provide, how we use and when we disclose such information, and your choices regarding our access to and use of such information.

Our Privacy Policy explains:

• What information we collect and why we collect it.
• How we use and share or disclose that information.
• How to access and update your information.

#INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be associated or linked, directly or indirectly, with a particular consumer or device ("personal information"). This includes information collected through our website (contegospa.com, referred to as our "Website"), our mobile application (the "App"), and other interactions with our services (collectively, our "Services").

#What Information You Provide to Us

We collect information about you and your company as relevant for our business purposes, including manufacturing, selling, marketing, and delivering our products and services. Information we collect includes:

• Your name, addresses, email addresses, phone numbers, and payment card details.

You may provide this information directly when:

• Purchasing our goods and services.
• Visiting our Website or using our App.
• Engaging with us on various social media platforms.
• Participating in sweepstakes, contests, promotions, or surveys.
• Sending us feedback, questions, comments, or interacting with us in any way.

In some cases, another person (such as an administrator) may provide this information on your behalf. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.

#Information We Collect Automatically

When you visit our Website, use our App, or interact with our Services, we record certain information and store it in log files. This information may include:

• Internet protocol (IP) addresses or other device addresses or ID numbers.
• Browser type, internet service provider, domain names of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information.

For our App, we may also collect:

• Device-specific information (e.g., hardware model, operating system version, unique device identifiers).
• Mobile network information.
• Usage data (e.g., features you use, time spent in the App, and interactions with content).

We may store this information to help us improve our Services, enhance user experience, and ensure functionality.

#Technologies We Use

We use various technologies to collect information, including:

• Cookies: "Small data files stored on your computer or mobile device to improve and customize our Services and your experience. We may associate cookie-stored information with personal information you submit. You can adjust your browser or device settings to manage cookies, though disabling them may limit your ability to use all aspects of our Services."
• App Permissions: "Our App may request access to certain device features (e.g., camera, location, or storage) to provide specific functionality. You can manage these permissions through your device settings. Declining permissions may limit some App features."
• Analytics Tools: "We use analytics tools to track usage patterns and improve our Services."

#Information We Collect from Other Sources

We may obtain information, including personal information, from third parties such as our partners and service providers, and combine it with other information we collect from you.

#HOW WE USE AND DISCLOSE INFORMATION WE COLLECT

We may use and disclose the information we collect for a variety of purposes, including to:

• Provide, operate, maintain, improve, personalize, and promote our products and services.
• Support, personalize, and develop our Website, App, and other Services.
• Enable you to access and use our Website, App, and other Services.
• Process and complete transactions, and send you related information (e.g., purchase orders, confirmations, and invoices).
• Communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
• Provide you with information about our Services, including technical notices, updates, administrative messages, or advertising/marketing messages, and share news about us and select partners.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Maintain the safety, security, and integrity of our Website, App, products, services, databases, and technology assets.
• Investigate and prevent fraudulent transactions and other illegal activities.
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• Fulfill purposes described to you when collecting your personal information.

We may also use the information for other purposes about which we notify you. We will not use personal information for materially different, unrelated, or incompatible purposes without providing you notice.

#How We Share Your Information

We may share your information in the following ways:

• Service Providers, Business Partners, and Others: "We may share information with service providers and third parties who perform services on our behalf (e.g., marketing, advertising, payment processing, or analytics). These providers may collect information about your activities over time and across different online services when you use our Services."
• Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: "We may disclose your information (including personal information) to a third party if:
  • We believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
  • To enforce our agreements and policies.
  • To protect the security or integrity of our Services.
  • To protect the property, rights, and safety of our customers or the public from harm or illegal activities."
• Business Transfers: "We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such changes by posting a notice on our Website or App or via email."
• Aggregate or Non-Personally Identifying Data: "We may share aggregate or non-personal information with third parties to improve the overall experience of our Services."

We may withhold any personal information, and we do not plan to do so in the future. If those plans change, this policy will be updated accordingly.

#THE CHOICES YOU HAVE WITH YOUR INFORMATION

• Opting Out: "You may decline to share certain personal information with us, though this may limit your ability to use some Services. You may opt out of promotional communications by using the unsubscribe link in emails or adjusting notification settings in the App. You will still receive administrative messages (e.g., order confirmations) after opting out of promotional messages."
• Updating Information: "You may update or correct your personal information by contacting us at contact@contegospa.com."
• Deletion Requests: "You have the right to request that we delete your personal information, subject to certain exceptions. Upon receiving a verifiable request, we will delete and direct our service providers to delete your personal information unless:
  • It is necessary to complete a transaction, provide a requested good or service, or perform a contract with you.
  • It is needed to comply with a legal obligation.
  • It is retained for internal, lawful uses compatible with the context in which you provided it."
• App Permissions: "You can manage App permissions (e.g., location, camera) through your device settings."

California Residents Only: "Under the Shine the Light Act (California Civil Code sections 1798.83-1798.84), California residents may request information about what categories of personal information we share with third parties for their direct marketing purposes. To make such a request, email info@contegospa.com or write to: Contego Spa Designs, 12856 Brookhurst St, Garden Grove, CA 92840."

#CHILDREN’S PRIVACY

Our Services, including our App, are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it. If you know of a child providing personal information, contact us at contact@contegospa.com.

#NO INTERNATIONAL USERS

Our Website and App are hosted in the United States and intended for users located within the United States. If you access our services from the European Union or other regions with differing data protection laws, note that your information will be transferred to the United States. By providing your personal information, you consent to its use in accordance with this Policy.

#THIRD-PARTY WEBSITES AND SERVICES

Our Website and App may contain links to third-party websites or services over which we have no control. Accessing these is at your own risk, and their privacy policies may differ from ours. Review their policies before sharing information.

#CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be noted by revising the version and effective date above. For significant changes, we may provide additional notice (e.g., via email or in-App notification). Your continued use of our Services after the revised Policy takes effect indicates your acceptance of the updated terms.

#CONTACT INFORMATION

For questions, comments, or to exercise your rights under this Privacy Policy, contact us at:

• Email: contact@contegospa.com
• Address: Contego Spa Designs, 12856 Brookhurst St, Garden Grove, CA 92840